FINALLY, A GUIDE TO UNDERSTANDING ALL THOSE RATES AND FEES ASSOCIATED WITH CREDIT CARD PROCESSING
These
are the typical fees that you will see associated with a merchant account.
Rates and fees vary from one processor to the next. Some even
offer the lowest merchant account pricing around and even back it up with a
guarantee. Below is some great information to help educate the merchant with
the rates and fees typically charged while processing credit cards.
Application
Fee:
All providers have an application fee. Some will charge it with the
equipment lease or purchase, or add it to some other fee, sometimes called the
setup fee, installation fee, etc.
*This is a one time fee ranging from $0 - $195.00
Software/Hardware
purchase or lease:
Software or equipment is required for processing in today’s ever changing
environment. Experts predict that soon we will be a cashless society and
all transactions will be done electronically.
*Costs for purchase really vary depending on equipment. Leases range from
$29 for basic to $149 for advanced per mo.
Programming
Fee: This
usually only applies to merchants that change from one processor to another.
The whole process is not that difficult so be careful not to pay too high of a
fee. This fee is sometimes used to try to make up for not selling or
leasing equipment, so if you use your own equipment beware.
*Usually a $0 to $99 fee
Discount
Rate:
The fixed percentage amount that 1s deducted from the purchase cost. Lower
discount rates are for retail merchants while higher rates are charged to
phone/telephone order (MOTO) and internet-based businesses. The risk
factor is what determines the rate, when the card is not present there is a
much greater chance of fraud.
*Rates vary from 1.49% to 5.00% depending on the risk factor.
Transaction
Fee: In
addition to the discount rate a transaction fee is also deducted from the
purchase cost. Also just like discount rates the fees are also based on
risk.
*Fees normally range from $.20 - $.50 per transaction
Monthly
Minimum:
This fee is based on the transaction and discount rate fees from your credit
card sales each month. If your monthly fees charged for that month do not
meet the minimum then you would be charged the difference. Not all
processors have monthly minimums, however almost all do.
*normally between $0 - $35 per month
Gateway
Access:
Since in most cases, the secure payment gateway provider such as Verisign, one
of the most popular, is a separate company from the processor and they collect
extra fees. For every month that you are on their system, you pay an
access fee.
*Fees range from $0 - $50
Statement
Fee: At
the end of each month you will receive a statement from your processing bank
that will list all the transactions that cleared for the previous month.
It is very similar to your phone bill.
*Ranges from $0 - $25 per month
Daily
Closeout Fee:
Associated with software and terminal processing solutions where at the end of
every business day you close-out all your transactions.
*Normally $0 - $.25 per day
Address
Verification System (AVS): This service checks to see if the billing address given by the
customer matches the credit card.
*Normally $0 but some processors charge $.05
Chargeback:
A chargeback occurs when the cardholder disputes a charge on their
statement. A large number of chargebacks can result in your merchant
account to be dropped totally and put on a list. It may not be possible to
get another merchant account for years after this happens, if possible at all.
*Range from $5 - $25 per chargeback
Reserve:
Some processors may require to set up a reserve account where the amount is
determined by your businesses estimated sales receipts. Businesses that do
a high volume of sales each month may be charged a reserve fee.
*Normally there is no reserve fee and should be avoided if all possible.
Annual
Fee:
Most credit card processors will charge a fee once or even twice a year to help
absorb the cost of maintenance and system upgrades. This fee may not
always be disclosed upfront, make sure to ask your merchant account
representative about this fee.
*Annual fee range $0 - $195, Semi annual fee range $0 - $99
One thing that has been overlooked in the past with the credit card processor or provider is the full disclosure of all rates and fees. Although the processing industry in whole is forever changing, we would like to recommend that you find one that believes in full disclosure of all rates and fees, and is very customer service driven.
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